Special offer on Super B Complex: 3+1 free (not valid with coupon codes)


Add 3 Super B-Complex to the basket and 1 will automatically be added to your basket free of charge.  With this offer, Super B-Complex is equivalent to £7.49 per product (RRP £9.99).  This offer is not valid in conjunction with any promotional coupons. 

This bulk-buy offer provides a 4-month supply for adults. 

Special offer on Pure Essentials Advanced Multivitamin & Minerals: 5+1 FREE (valid with coupon codes)

Add 5 products to the basket and 1 will automatically be added to your basket free of charge.  This bulk-buy offer provides a 6-month supply for adults. 

Bulk-buy offer on MindCare: 4 for the price of 3 (not valid with coupon codes)

Please choose any 4 MindCare products, add all 4 to the basket, and get the cheapest free. Please note that this mix and match offer behaves differently from the rest of our bulk buy offers such as 5+1 FREE whereby you purchase 5 and the additional free (same) product is added to the cart automatically. Since the MindCare 4 for 3 offer applies to several products in one category, you will need to select all 4 MindCare products and add these to your basket, one of which will be FREE at checkout. This offer is not valid in conjunction with any promotional coupons. 

Special offer on Pure Essentials Advanced Multivitamin & Minerals: 3+1 FREE (not valid with coupon codes)

Add 3 products to the basket and 1 will automatically be added to your basket free of charge.  This offer is equivalent to £10.49 per product (RRP £13.99). This offer is not valid in conjunction with any promotional coupons. 

This bulk-buy offer provides a 4-month supply for adults. 

Returns & exchanges

When you shop with us, we want you to be completely satisfied. If you are not happy with your purchase you can return it to us for a full refund, provided you inform us within 7 working days of receiving the goods. The cost of returning the goods to us is your responsibility. We recommend obtaining proof of postage.

If you receive your order and find that it has been damaged, is defective in any way or is not the item which you ordered, we will refund or exchange the item, including the cost of delivery, and the cost of returning the goods to us.

Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details. Please return products in a saleable condition, unsoiled and with no damage to the container, lid, seal or label. Please note that we do not issue refunds if the product has been opened. This does not affect your statutory rights.

Our return address is: Igennus Healthcare Nutrition, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, UK.

Please contact us on 0845 1300 424 (+44 845 1300 424 from outside UK) if you have any questions or queries regarding your return. Please note that returns can take between 7-10 business days to receive and process, although we will do our best to minimise any delay.